How to Avoid Review Manipulation on Amazon
Back in 2018, Amazon changed its community guidelines and banned incentivized reviews tied to free or discounted products—and sellers are still suspended regularly for review manipulation. What is...
View ArticleeBay Feedback Revision: How to Improve Your Seller Reputation
“If I take care of my character, my reputation will take care of itself.” While this saying is used in reference to a person’s reputation, it can also resonate with e-commerce businesses and their...
View ArticleHow to Get More eBay Positive Reviews: Sellers Guide (2021)
On eBay, there’s one thing that will increase your visibility more than anything else—positive feedback. It’s one of its core ranking factors. That means the more positive feedback you have, the better...
View ArticleSeller Feedback vs Product Reviews on Amazon
Getting reviews on Amazon is pretty important. But can you distinguish the nuances between seller feedback and product reviews? Both are crucial to gaining visibility and being successful, so let’s...
View ArticleHow to Remove Negative Feedback on eBay
For eBay sellers, nothing is more frustrating than receiving negative feedback. Although it’s almost impossible to eliminate entirely, minimizing negative feedback on eBay is vital to your sales...
View ArticleAmazon Early Reviewer Program: Everything You Need to Know!
Reviews are vital for Amazon sellers. They provide your potential customers with an assurance that you’re a reputable seller and are a critical component of winning the Amazon Buy Box. But for sellers...
View ArticleAmazon Seller Feedback: Everything You Need to Know
Amazon got to where it is today by providing a world-class experience for customers, an experience built on trust. If you’re selling on Amazon, you need to do your bit to maintain that trust. In...
View Article4 Customer Feedback Templates That Actually Get Results
Every eCommerce business knows the relevance of customer feedback — and how hard it can be to obtain it. Not to mention, once you get it, how do you make it useful for overall business strategies?...
View ArticleWhat is the Amazon Request a Review Button?
We all know how tough it is to get a buyer to leave a review once the sale’s been completed, so how cool is it that Amazon’s introduced a “Request a Review” button on the Order Details page in Seller...
View ArticleIs Amazon Deleting or Blocking Your Reviews?
Reviews are a fundamental part of being a success selling on Amazon, so the idea that yours could be blocked or deleted is worrisome. How do you know if it’s happening to you? This post uncovers what’s...
View Article8 Tips for Responding to Amazon Reviews
If you sell products on Amazon, you’ll know how important good reviews are. Reviews are an essential form of social proof, and Amazon decided early on that reviews would play a key role in its...
View ArticleHow to Write the Best Amazon Feedback Request Email (Free Template)
Guest post by Steve Rajeckas from Flip Those Books Keeping an extremely high Amazon feedback rating is arguably the most impactful thing you can do to safeguard your Amazon FBA business. If it drops...
View ArticleResponse Templates to Deal with Negative Reviews on Amazon
Guest post by Michael from Deliverr eCommerce review systems allow buyers to share their purchasing experiences with products and sellers. As an eCommerce seller, you’re likely to get plenty of great...
View Article2 Tested Ways to Remove Negative Feedback on Amazon
No one likes to receive negative feedback in life or ecommerce. Getting negative feedback on your Amazon seller account can impact your sales, profits and Buy Box percentage. But what if we told you we...
View ArticleNew Research Shows That Smart Sellers Can Step in to Avoid 9 out of 10 Bad...
eDesk and CitizenMe reveal vast majority of UK and US eCommerce customers speak to retailers when an issue arises, offering a chance at redemption – but how businesses manage the problem determines...
View ArticleHow to Transform a Potential Issue into a Positive Review
A customer has just had a disastrous experience with one of your products. Perhaps, they didn’t even receive it. While this is by no means an ideal situation, businesses should look at moments like...
View ArticleThe Stats That Underline the Importance of Positive Reviews
Every eCommerce seller knows that positive reviews are a good thing, but just how much do shoppers rely on them when deciding what to buy? As it turns out, they’re really influential. Three Reasons Why...
View Article10 Ways to Get Online Reviews for Your Business
Online reviews have never been more prevalent than they are today. Just take one look at the popularity of review websites such as TripAdvisor, Amazon and Which?, and you’ll see that their influence is...
View ArticleThe Ultimate Guide to Customer Feedback
As a business that sells products or services to customers, it’s a given that your customers will talk about your company or brand. It’s only natural that after making a purchase, they’ll have an...
View ArticleAmazon’s request a review: the ultimate guide for 2023
In recent years, Amazon has consistently made it harder for sellers to seek out customer feedback. Over and over, it has introduced complex policy changes that restrict how sellers can request reviews....
View Article
